At Nomad Internet, we’ve always believed in one simple truth: Everyone deserves internet, no matter where they live. From wide-open rural farmlands to mountain valleys and desert towns, our mission has been to connect the people left behind by traditional providers.
That’s why we launched the world’s first Try Before You Buy program—an experiment that allowed customers to get online without upfront costs, test the service for themselves, and decide if it worked for their family.
The response was overwhelming. Thousands of households across the country took advantage of the program. Families in remote regions got online for the first time.
Students were able to do homework without sitting in parking lots. Small businesses stayed open with reliable connectivity. And most importantly—our mission moved forward.
But like all good things, the Try Before You Buy program has reached its end.
What’s Changing
Starting today, we’re moving to a new, streamlined model:
The Try Before You Buy program is officially closed.
First month + activation fee due at checkout. Every new customer will pay their first month of service upfront, along with a small activation fee.
SafePay becomes optional. Customers are no longer required to use SafePay.
However, those who choose it will enjoy higher membership levels and faster shipping speeds.
Nomad Lite Plan discontinued. Due to popular demand, the Nomad Power Plan is returning for new customers.
What’s Staying
We’ve listened closely to our community, and we’re keeping the things that matter most:
Free Modems. Every customer will continue to receive a modem at no cost, or choose an upgraded Nomad Mini Mobile Modem for a low fee.
14-Day Money-Back Guarantee. Instead of a free trial, every order comes with peace of mind: if you’re not satisfied, return your modem within 14 days for a full refund—shipping label included.
No Monthly Rental Fees. Unlike many providers, we’ll never charge you to “rent” the equipment. Your modem is included, always.
What’s Not Changing for Current Customers
Existing orders are not affected. If you’ve already placed an order, nothing changes for you.
This announcement will only affect new orders going forward.
Why This Matters
This change means we can keep things economical, simple, and transparent.
- No hidden fees.
- No complicated contracts.
- No unnecessary rental charges.
Just one low monthly plan, a free modem, and the freedom to cancel within 14 days if it’s not the right fit.
What’s Next for Nomad
We’re doubling down on service. Soon, we’ll be introducing new membership services designed to further enhance customer support, provide added protection, and create a smoother experience for every Nomad.
To all the partners who helped us ship, supply, and support the Try Before You Buy era—we thank you. To the thousands of customers who joined us through it—we’re grateful. And to everyone who will join us in this next chapter—welcome to the future of rural internet.
At Nomad, nothing is more important than our mission of connecting the unconnected. And this is just the beginning.
