You asked, we listened! In recent months, Nomad has been diligently working on improving our service packages, policies, and client support to enhance the overall satisfaction of our customers.
To better serve you, effective today, January 17, 2023, Nomad is discontinuing all Term Agreements! Moving forward, we will charge a one-time membership fee, which will include a Nomad modem lease for as long as you're with us!
If at any time you would like to cancel service, we are simplifying the process so all you need to do is return the modem, and we will discontinue billing.
But wait, there's more!
To better serve you, effective today, January 17, 2023, Nomad is discontinuing all Term Agreements! Moving forward, we will charge a one-time membership fee, which will include a Nomad modem lease for as long as you're with us!
If at any time you would like to cancel service, we are simplifying the process so all you need to do is return the modem, and we will discontinue billing.
But wait, there's more!
In the coming days, we will be rolling out an opt-out plan for all Nomad customers who signed up for a term agreement in the last 3 months. You will receive an email with an option to opt-out of your current contract and convert your existing modem to a lease!
Moving forward, the only costs associated with canceling an account will be for failure to return a modem, or returning a modem in a damaged condition. Below is a full write-up of the new plans!
Moving forward, the only costs associated with canceling an account will be for failure to return a modem, or returning a modem in a damaged condition. Below is a full write-up of the new plans!
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